How does it work?
Find your ideal room
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Use the search engine and click on the room you like the most.
Found your ValenRoom?
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Well, you've already done the hardest part. On the room page there is a pre-booking form: enter your details and click submit. Please note that the minimum stay is 11 months.
Confirm your booking
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As soon as we receive your reservation, we will contact you to confirm that you are keeping it, formalise the contract and, finally, the payment of the deposit.
Key handover
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We'll arrange with you when you can come and pick them up. Please note that the entrance to the flat will be from Monday to Friday, from 9.00h to 18.00h. And that, at the moment of handing over the keys, you will have to pay the deposit and the rent for the current month.
Monthly payments
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You can do this from the 1st to the 5th of each month by bank transfer.
Before formalising the rental contract, you should be aware of our terms and conditions:
- Deposit: to book the room you must pay a one month deposit. We will return it to you at the end of your stay (deducting only justified expenses).
- Expenses deposit: we’ll use it to cover electricity, water and gas bills, but you will not have to pay it until the keys are handed over. Each time we receive the bill for these expenses, we will deduct the corresponding amount from your deposit.
For example, if you receive an electricity bill of €40 and the house has 4 rooms, we will deduct €10 per room.
At the end of the stay, we will return the remaining balance of the deposit together with the security deposit. If the deposit is used up before the end of the stay, it will need to be replaced.
- Rental: the first month’s rent is to be paid when the keys are handed over and includes the weekly cleaning of the communal areas (except August and public holidays) and WIFI.
- Return of the deposit:
We’ll make a deposit within a maximum of 1 month after you leave the room. Within this period, the last bills for electricity, water and gas will arrive and we will deduct them from the deposit (if there is a balance in your favour) or directly from the deposit itself.
Under no circumstances will we accept the deposit as payment for the last month of the stay.
