Accessibility declaration

valenrooms.com is committed to making its website accessible in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October and Royal Decree 1112/2018 of 7 September.

Compliance status

This website aims to be compliant with Royal Decree 1112/2018 of 7 September.

Preparation of the accessibility statement

This statement has been prepared as of 19 July 2023.

The method used to prepare the statement was an evaluation carried out by Selenus Social Media Marketing S.L. The last revision of the statement was carried out on 19 July 2023.

Submission of suggestions, complaints or claims

Anyone can request compliance with accessibility requirements by sending an e-mail to info@valenrooms.com.
Requests for accessible information and complaints can be submitted by writing to ValenRooms, at the address Camino Font Dolca, S/N – Gavarda – 46267 – Valencia or by using the form at https://valenrooms.com/contacto/.

In the event of disagreement with the response to the request for accessible information or the submission of a complaint, the interested party may initiate a complaint by writing to valenrooms.com, at the address Camino Font Dolca, S/N – Gavarda – 46267 – Valencia or by means of the form at https://valenrooms.com/contacto/. This complaints procedure (provided for in article 13 of RD 1112/2018) came into force on 20 September 2020. Communications made for the reasons indicated in this section will be dealt with by the Communication Department as the body responsible for web accessibility.

How to request content in an accessible format

If you need information in a different format, please contact us at info@valenrooms.com indicating:

The URL of the content
Your name and email address
The format in which you need the information
Additional information
valenrooms.com’s commitment to web accessibility

valenrooms.com works to comply as far as possible with the accessibility requirements to facilitate universal access to the contents to all the people who consult it, regardless of their physical, sensory or intellectual abilities, and of the systems or resources used (browser, device, connection speed, etc.).

According to Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 public sector websites and mobile applications must be accessible, accessibility to be achieved in accordance with the UNE – EN 301 549:2019 standard on accessibility requirements. This standard is mainly based on the Web Content Accessibility Guidelines (WCAG) 2.1 published by the World Wide Web Consortium (W3C) in August 2018.

It is the intention of valenrooms.com to fully comply with the web accessibility guidelines

This website has been tested and is optimised for browsers compatible with HTML5 and the versions supported by the manufacturers. The use of different browsers or versions not supported by the manufacturers may not allow correct viewing or availability of documents or other functionalities. Updates or browsers can be obtained from the websites of the browser providers. Furthermore, for the correct functioning of the website, the browser must have JavaScript and cookies enabled (see Cookies Policy section). We would be grateful to receive any suggestions or indications through the channels indicated in the “Contact us” section.